This website is owned by:
CLA (Risk Solutions) Ltd
Emmanuel Court,
20-24, Reddicroft,
Sutton Coldfield,
West Midlands.
B73 6BN
Company No. 5057252
Terms of Business (Statutory Trust)
The Financial Services Authority (FSA)The FSA is the independent watchdog that regulates financial services. It requires us to give you this document. Please use this information to decide if our services are right for you.
Our Service
We are an Independent Insurance Intermediary and we will act on your behalf in:
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Arranging your insurance cover with insurers to meet with your requirements or where requirements cannot be fully met, provide you with enough information to enable you to make an informed decision;
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Helping you with any changes that you need to make to your insurance during the policy period;
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Telling you when you need to renew your policy in time to allow you to consider and arrange any continuing cover.
Who regulates us?
CLA (Risk Solutions) Ltd of Emmanuel Court, 20-24 Reddicroft, Sutton Coldfield, West Midlands. B73 6BN is authorised and regulated by the Financial Services Authority. Our FSA number is 468690. Our permitted business is advising on, arranging, transacting and administering general insurance contracts. You can check this on the FSA’s Register by visiting the FSA’s website : www.fsa.gov.uk/register or by contacting the FSA on 0845 606 1234.
Information on Costs
In addition to the premiums charged by insurers, we may charge a professional fee to cover the placing and ongoing handling of your insurance. The specific amount and purpose of any professional fee and administration charges will always be advised to you in advance. We earn the entirety of our commission and/or fees when your risk is successfully placed and take our commission and/or fees immediately upon receipt of payment unless agreed otherwise with your insurer. You are entitled at any time to request information regarding commission/earnings that we receive as a result of placing your business.
Mid-term adjustments or cancellations:
In the event of an adjustment that results in a return of premium or cancellation mid-term we will refund the premium due net of our full commission and any charge made by insurers. Where the premium is being paid by instalments we will claim our full commission along with any charge made by the insurers in the calculation of any outstanding monies.
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